Returns
Returns are easy, fill out the form below to start the process.

Simply enter your email and your order number. Please include the prefix "AU" and the full number from your order. Please use the same email address used to place your order. If you have any issues contact us at info@ciovita.com
Frequently Asked Questions
- Enter your order number and email address in the fields above & click "Search"
- Follow the instructions and select the items you want to return.
- You will get a confirmation email with the shipping guidelines once the return request is approved.
- You will be given the option to manage the return yourself or for us to send you a shipping label.
- Original shipping charges are non-refundable.
- You are responsible for the charges of the return shipping if a return is made on a promotional product (such as sales).
- You can return your items within 30 days of receipt of your shipment.
- They must be in original condition and returned in original packaging.For clothing, unwashed and unworn.
- For more information click here.
- FREE GIFTS OR PROMOTIONAL ITEMS ARE NOT RETURNABLE!
- Once your return is received and inspected, we will send you a notification.
- Your refund will be processed back to the same payment method used on the original purchase. This should reflect back in your account within 5-7 working days.